Returns / Refunds
If you want to make use of your 14-day right of cancellation for online transactions, please download our return slip from the following link, fill it out and enclose it with the return. Super important: We need your order number so that we can clearly allocate your return. Please note this on the return slip.
Please return to the following address:
Klak Solutions GmbH
Luxemburger Strasse 148
The customer bears the return costs within the framework of the statutory right of withdrawal (i.e. if there is no complaint or a defect).
Download link return slip: Click HERE
OH NO! Something is wrong with your delivery? Don't worry, we'll take care of your concerns and find a solution together.
Please contact us via firstname.lastname@example.org