Returns / Refunds

If you want to make use of your 14-day right of cancellation for online transactions, please download our return slip from the following link, fill it out and enclose it with the return. Super important: We need your order number so that we can clearly allocate your return. Please note this on the return slip.

Please return to the following address:
Klak Solutions GmbH
Luxemburger Strasse 148
54294 Trier

Return costs:

The customer bears the return costs within the framework of the statutory right of withdrawal (i.e. if there is no complaint or a defect).

Download link return slip: Click HERE


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